Terms and conditions

This online store is owned and operated by Piironki Oy. Throughout the site, the terms “we”, “us” and “our” refer to Piironki

Piironki Oy
Company ID: 0220131-6
Aleksanterinkatu 12
00170 Helsinki

We reserve the right to make changes to our webshop and these Terms of Use at any time by posting on this website, without any other notice. By accessing or using any part of the site, you agree to be bound by these terms and conditions.

Ordering Products
Order confirmation will be sent by e-mail once an order is successfully placed. Please make sure the email address you provide is correct and your mailbox is in proper working order. If you find the order details incorrect, please contact us by e-mail immediately by replying to the order confirmation email..


All displayed prices include VAT. We reserve the right to change the prices without prior notice. Prices are shown in euros (EUR).

Delivery Countries

Currently we deliver to the following countries: Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, South-Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, USA.

If you want to make an order outside of these countries, please contact info@piironki.fi


The estimated delivery time is 3–6 business days in Europe, and 4-10 business days worldwide, when products are in stock. We reserve the right to cancel a transaction if the item you have ordered is not available. Shipping delays due to the carrier, weekends and holidays may affect delivery time. Orders from piironki.com are delivered by PostNord to your closest pick-up location in Europe, by GLS or UPS Standard to your home in Europe and UPS Expedited to your home (rest of the world). Remember to always fill in your phone number correctly to receive shipping updates.

Lost or Undelivered Items and Transport Damages

Once your order has been shipped, you will receive an email with a tracking code for your package. You can check the shipping status of your package. If a parcel does not arrive at all please contact info@piironki.fi for further information.

Despite careful packing, items sometimes get damaged during transport. If the product is damaged during transportation, please send us an image of the package and the damaged product by e-mail to info@piironki.fi.

Returns and Exchanges

We would like you to feel confident when purchasing online and we want to make sure that you are satisfied with your purchase. We offer you 30 days to return or exchange your item. Please note that an item will only be accepted for a refund or an exchange under the following conditions:

1) The item is unused, unworn and in brand new condition with packaging intact and the original labels attached

2) The item is returned within 30 days of the receipt date.

Returns to be sent to:
Piironki Oy
Aleksanterinkatu 12
00170 Helsinki

The customer covers the cost of postage when returning items. The customer may choose the form of delivery themselves.

Payment Methods

We accept payments through credit cards (MasterCard, Visa, Visa Electron). We will dispatch your order once payment confirmation has been received.

The credit card payment service is offered by Paytrail Oyj (Company registration number 2122839-7) in co-operation with banks and credit institutions. You as a consumer are not required to register or pay extra costs for using the payment service. Paytrail Oyj is an authorized payment institution supervised by the Financial Supervisory Authority (FIN-FSA). All data transfer and money transactions are SSL secured meaning that no external party can see your personal information. Paytrail Oyj will show as the recipient of the payment.

Paytrail Oyj, business ID 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181830

Vat, Taxes and Duties

Piironki is based in Finland. If you are ordering outside the EU, please note that the order total does not include duties, taxes and other fees as these are to be paid by the recipient. Please contact your local customs office for more information.


All content included on this website, such as text, graphics, logos, button icons and images is the property of Piironki Oy. All the content on this website is protected by international copyright laws.

Questions about the Terms and conditions should be sent to us at info@piironki.fi

Gift cards used in the shopping cart